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Failover Solution
Enigma Net’s Failover solution is cutting-edge technology designed by to provide continuous connectivity to businesses where interruptions to internet service equals loss of business.
Application examples include supporting retail payment transactions, businesses with critical infrastructure with continuous data flows, as well as security and surveillance systems.
Enigma Net’s failover solution, available to users of the APX and AND/+ products, enhances the QoS on your existing connectivity.
Failover delivers the following benefits:
- automatically switches traffic to backup links in less than a second in case of failure, maintaining uninterrupted service
- consistent IP addressing and session data are preserved, preventing disruptions in active applications
- works across multiple connection mediums including 4G/5G, fibre, satellite, and terrestrial lines
- fully customisable across a number of definable parameters such as packet loss and jitter levels
Serving critical industries like healthcare and emergency services that cannot tolerate downtime, or even for online multiplayer gaming, where even a momentary lapse can dramatically affect performance.
Offering advanced data transfer through Enigma Net, an accelerated private network (APN), combined with industry leading QoS, means that our last-mile solutions are cost-effective, efficient, and secure when managing your critical data.
Fast to deploy, and employing one or more backup Internet connections for redundancy, our increasingly interconnected and cloud-dependent world makes Failover essential to business continuity.
Not only does our Failover solution switch over within milliseconds rather than multiple seconds, it can also be configured so that a link is switched prior to the point of failure, driven on case-by-case defined thresholds.
Users never need suffer a dropped connection; Failover is not just anti-failure, but it is pro-resilience, providing instant failover, uninterrupted sessions, and compatibility across diverse connectivity mediums.
Payment Guardian Package:
In today’s fast-paced retail environment, an estimated 10% of retail payment transactions fail due to connectivity issues. As a result, 26% of businesses lose sales due to such issues, restricting their growth and profitability. Our Payment Guardian Package deploys state-of-the-art Failover technology as a robust solution to enhance reliability, ensuring seamless payment processing by automatically switching to a 4G network in 25 milliseconds when the wired connection quality drops below a defined threshold, preventing any interruptions in transactions. Other competing products may take multiple seconds to failover at which time vital payment data is lost, disrupting the transaction. This failover technology ensures that your payment systems remain online, providing continuous, reliable service and safeguarding your revenue from connectivity disruptions.
Electric Vehicle Package:
In their 2023 white paper entitled Electrification 2030, Qmerit directly associated access to reliably functioning public Electric Vehicle (EV) chargers as a prerequisite to the mass adoption of EVs. The report highlights that public EV charging is now an issue of quantity and quality, with the most common reasons for failed EV charging sessions being problems with:
- Station connectivity: 55%: – unable to connect to the internet for payment authentication.
- Internal station faults or errors: 38% – faulty cable, software glitch between charger & electric vehicle
- Charging connector or cable/credit: 7%* – card reader, display screen, etc
This particular problem is accentuated as many charging stations are located in remote areas where traditional ISPs do not have strong coverage. Our EV Charging Package deploys state-of-the-art Failover technology to solve the challenges facing public EV charging infrastructure. By providing fast, secure, and reliable connectivity, Failover ensures that EV charging stations operate smoothly, enhancing customer satisfaction and supporting the broader adoption of electric vehicles. Our EV Charging Package continuously monitors link quality, so when pre-set levels are breached on the primary connection, it automatically switches to another designated link and restores the primary link once its quality is stable.
Investing in reliable connectivity infrastructure is not only a matter of customer service but also a strategic business decision. A large component contributing to the slow adoption of EVs is the concern surrounding charging, which has been demonstrated to be unreliable. By adopting our Failover system not only can one increase customer satisfaction, this in turn aids in proliferating the espousal of electric vehicles.